Create a Website

How Do I Set Up a Feedback Form?

There are 2 kinds of a feedback form available on uKit: the Contact form widget and a form in a pop-up window.

"Contact Form" Widget

Drag the widget to the website and click on it to show its settings on the left panel. In the settings you can:

  • Show/hide the title
  • Set up fields of the form
  • Edit the message displayed after sending a form
  • Set up the email that queries will be sent to
  • Enable statistics collection

Field placeholders can be edited in the form itself.

A Form in a Pop-up Window

You can attach a pop-up window to the following widgets:

  • Slider
  • Button
  • Card
  • Price List

You can either choose one of the existing forms or create a new one. When creating or editing a form, you can do the following changes on the left panel:

  • Set up fields of the form
  • Edit the message displayed after sending a form
  • Configure the way required fields are marked
  • Set up the email that queries will be sent to
  • Enable statistics gathering
  • Edit field placeholders

Setting Up Fields

You can set up the following field types:

  • Product or service: It automatically shows a name of the product/service from the Card or Price List widgets.
  • Small field: A single-line text field.
  • Large field: An increased size of the field allows to add a large amount of text. For example, clients can type in additional questions or indicate their full mailing address. The field height can be configured in the settings.
  • Email: A field is used for receiving a client’s email address. An address is checked whether it’s correct as you type it in.
  • Phone number: A field is used for receiving a client’s phone number. A number is checked whether it’s correct as you type it in.
  • File: A field allows to attach and send files up to 5 Mb, supported formats are txt, docx, pdf, jpeg, png, gif, bmp, zip.

Fields can contain a title, description and placeholder. These elements can be edited right in the form.

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